Vortex Optics — Located in America's Heartland

A visit to Vortex takes you right to the heart of Wisconsin, where our friendly, highly trained customer service team works to satisfy you with ongoing customer care ... long after any sale. Questions about Vortex Optics? We invite you to contact us by the most convenient means!

VIP Warranty

Our warranty is about you, not us. It's about taking care of you after the sale. We will repair or replace your Vortex product in the event it becomes damaged or defective—at no charge to you. It doesn't matter how it happened, whose fault it was, or where you purchased it.

  • Unlimited, unconditional lifetime warranty
  • Fully transferable
  • No warranty card to fill out.
  • No receipt needed to hang on to.

If you ever have a problem, no matter the cost, we promise to take care of you. The VIP Warranty does not cover loss, theft, deliberate damage or cosmetic damage that does not hinder the performance of the product.

Download a Service Request Form.

Need Spare Parts?

Just call or email Vortex Optics, and we'll do our best to help you out. Accessories normally available include eyepiece covers, objective lens covers, rainguards, and straps.

Phone: (800) 426-0048 x6


We're open 8 a.m. to 5 p.m. CST Monday through Friday.


  • Phone: (800) 426-0048 or (608) 664-9856
  • Email:
  • Fax: (608) 662-7454
  • Write us at:
    One Vortex Drive
    Barneveld, Wisconsin 53507

And, if you're in southern Wisconsin, we invite you to step into our showroom and see all that Vortex Optics has for you.

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