Our VIP warranty is about you, not us.
VIP stands for a Very Important Promise to you, our customer. We will repair or replace your Vortex® product in the event it becomes damaged or defective—at no charge to you. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition.
You see, it doesn't matter how it happened, whose fault it was or where you purchased it. If you ever have a problem, no matter the cause, we promise to take care of you. You can count on the VIP Warranty for all Vortex Optics riflescopes, prism scopes, red dots, rangefinders, binoculars, spotting scopes, tripods and monoculars.
- UNLIMITED LIFETIME WARRANTY
- FULLY TRANSFERABLE
- NO RECEIPT NEEDED
The VIP Warranty does not cover loss, theft, deliberate damage or cosmetic damage that does not hinder the performance of the product.
The People Behind Your Product
All of our products are designed, engineered, pre-inspected and serviced in our modern facility to ensure you receive the best products and service for your hard earned dollar.
International VIP Warranty
The Vortex Worldwide Lifetime VIP Warranty covers your purchase worldwide through the distributor or dealer in the country where you purchased your product.
Distributors and dealers in countries other than where you made your purchase may apply service charges due to different rules and regulations in that country. We recommend you make your purchases from your local distributor or dealer to ensure you get the best service should there ever be a need.
Products shipped from the USA out of the country are considered Gray Market Products and are not covered by this warranty.